betg takes your privacy seriously. This Privacy Policy explains what personal information we collect from Filipino players, how we use it, who we share it with, and how we keep it safe under Philippine data protection law.
Six core commitments we make to every betg player
betg protects all personal data with 256-bit SSL encryption in transit and AES-256 encryption at rest. Your account details, payment data, and KYC documents are stored on secure, access-controlled servers.
betg does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely for platform operations, regulatory compliance, and improving your betg experience.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, object to processing, erase, and port your personal data. betg provides a clear process for exercising each of these rights.
betg operates in full compliance with Republic Act No. 10173 (Data Privacy Act of 2012) and its implementing rules. We are registered with the National Privacy Commission (NPC) as required by law.
betg retains personal data only as long as necessary for the purposes described in this policy, or as required by PAGCOR regulations and Philippine anti-money laundering laws (typically five years).
In the unlikely event of a personal data breach affecting betg players, we will notify affected players and the National Privacy Commission (NPC) within the timeframes prescribed by Philippine law.
betg ("betg," "we," "us," or "our") operates the online casino and sports betting platform accessible at betg.asia. This Privacy Policy describes how betg collects, uses, stores, discloses, and protects the personal data of individuals ("you," "your," or "the Player") who register for or access the betg platform.
This Policy applies to all personal data processed by betg in connection with the betg platform, including data collected through account registration, gameplay, customer support interactions, and payment processing. It does not apply to third-party websites or services linked from the betg platform, if any.
By registering an account with betg or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
betg is the data controller responsible for your personal data processed in connection with the betg platform. betg operates under PAGCOR-regulated guidelines and is registered with the National Privacy Commission of the Philippines in accordance with Republic Act No. 10173 (Data Privacy Act of 2012).
For all privacy-related inquiries, requests, and complaints, you may contact betg's designated Data Protection Officer (DPO) at: [email protected]. Please include "Data Privacy" in the subject line of your inquiry.
betg collects the following categories of personal data from players:
betg collects personal data through the following means:
betg processes your personal data for the following purposes and on the following legal bases under the Data Privacy Act of 2012:
betg does not sell or rent your personal data to third parties. betg may share your personal data with the following categories of recipients, solely to the extent necessary for the purposes described in this Policy:
All third-party service providers engaged by betg are required to process personal data only for specified purposes and in accordance with betg's instructions and applicable Philippine data protection law.
betg uses cookies and similar tracking technologies on the betg.asia platform for the following purposes:
You can manage non-essential cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the betg platform. betg does not use third-party advertising cookies or cross-site tracking technologies.
betg implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
While betg takes all reasonable precautions, no online system can guarantee absolute security. Players are responsible for maintaining the confidentiality of their own betg login credentials.
betg retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
After the applicable retention period expires, betg will securely delete or anonymise your personal data.
As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data held by betg:
To exercise any of these rights, please contact betg's Data Protection Officer at [email protected] with your request. betg will respond within fifteen (15) business days of receipt of a verified request.
The betg platform is strictly prohibited for individuals under the age of 21, in accordance with PAGCOR regulations governing online gambling in the Philippines. betg does not knowingly collect personal data from minors. If betg discovers that a registered account belongs to a person under 21 years of age, that account will be immediately closed, all associated data will be deleted (subject to any applicable legal retention requirements), and any funds in the account will be handled in accordance with betg's Terms & Conditions.
If you believe that a minor has registered an account with betg, please contact our support team immediately at [email protected].
betg primarily stores and processes personal data within the Republic of the Philippines. Where it is necessary to transfer personal data to service providers located outside the Philippines (for example, cloud infrastructure providers or game studio partners), betg ensures that such transfers are made only to recipients in countries with an adequate level of data protection, or under contractual safeguards that provide equivalent protection to that afforded under Philippine law.
betg will not transfer your personal data internationally without ensuring that appropriate protections are in place and, where required by law, notifying you in advance of such transfers.
betg reserves the right to update or modify this Privacy Policy at any time. When material changes are made, betg will update the "Last Updated" date at the top of this page and, where reasonably practicable, notify registered players via email or in-platform notification prior to the changes taking effect.
Your continued use of the betg platform following the publication of a revised Privacy Policy constitutes your acceptance of that revised Policy. If you do not agree with any changes, you should stop using betg and may request voluntary account closure.
For any questions, concerns, or requests related to this Privacy Policy or betg's handling of your personal data, please contact betg's Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you are unsatisfied with betg's response to your privacy concern. Contact information for the NPC is available through official Philippine government channels.
Your data is protected, your games are fair, and your withdrawals go straight to your GCash or Maya. Join Filipino players across the country who trust betg for their online casino experience. 21+ only. Play responsibly.